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Tag Archives: two-way messaging app

Are You Listening? 4 Ways You Can Better Collect and Respond to Customer Feedback

Are You Listening? 4 Ways You Can Better Collect and Respond to Customer Feedback

Customer feedback is vital to any company. If your customers don’t feel heard and valued, they’ll take their business elsewhere and leave your business suddenly floundering. Fortunately, it doesn’t have to be that way. Offering some simple yet effective ways for customers to offer feedback can ensure that you stay on top of the game. Conduct Surveys Surveys are a ...

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